Customer Experience Staff – Dwidaya Tour

JagoKerja.com – Lebih dari lima puluh tahun Dwidayatour telah membangun dan berkembang menjadi salah satu perusahaan terbaik dengan fokus utama di bidang perjalanan. Tentu hal ini bukanlah perjalanan yang singkat dan mudah, mengingat beragam tantangan yang harus diterjang, termasuk krisis ekonomi global yang juga melanda Indonesia. 

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Deskripsi Pekerjaan :

1. Develop and maintain service culture within the organization.
2. Ensure deliver customer experience in all contact points to achieve the best customer experience.
3. Conduct relevant training to all employees, especially front-liner.
4. Facilitating frontliner team with comprehensive map of customer journeys supported by CRM platform.
5. Gaining customer insight.
6. Review accuracy in front-liner communications.
7. As well as budget utilization, including coodination with related department within organization.

Kualifikasi :

1. Senior high school from any major
2. 1 year in Service Quality and Customer Care Staff position
3. Penempatan: Head Office (Hayam Wuruk, Jakarta Barat)

Keterangan & Catatan

Kunjungi Instagram Kami :

@lokerjakarta.info1, @lokerlampung.info_, @loker.tanggerang.info_

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